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Aftercare Manager

  • Location: Coventry, West Midlands
  • Sector: Building
  • Position: Site Manager
  • Salary: £55000 - £58000 per annum + Car Allowance + Pension + Healthcare
  • Job type: Permanent
  • Job reference: SEJ66_1554978233
Job description

Aftercare Manager

My client is a large principle main building contractor who deliver a variety of building types ranging in value from £15M to £100M

They are looking to appoint an aftercare manager who holds experience of working on large commercial, residential and hotel projects.

The role is highly valued within the business. Reporting to the Construction Director you will be responsible for overseeing multiple projects from Practical Completion to end of the Defects Liability Period.

Duties within the role will include the following:-
  • Assess and correct latent defects
  • Liaise with clients to reduce the impact of defects on their business
  • Liaise with architects to identify solutions to resolve defects
  • Monitor and supervise sub-contractors carrying out remedial works
  • Identify cost effective solutions to defects
  • Maintain up-to-date defects lists for each project
  • Prepare monthly report for board meetings
  • Request and progress release of retentions from clients
  • Initiate correspondence to sub-contractors and clients
  • Conduct and attend meetings between clients and sub-contractors
  • Follow up meetings with clients to review satisfaction
  • Accurately identify and prioritise the client's key requirements
  • Review defects to identify trends and advise Project Teams of areas of concern to improve future performance
  • Promote shared learning and celebrate team successes