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Customer Care Coordinator - Residential Developer

PSR Solutions are currently recruiting for a Customer Care Coordinator for a residential developer in Hampshire.

The main purpose of the role is to provide customers with a 5-star customer service process and deal efficiently and effectively with any issues they have.

Job role: Customer Care Coordinator

Salary: £30,000 - £35,000 (DOE)

Duration: Permanent

Location: Hampshire (hybrid)

Main duties:

  • Be the first point of contact with customers
  • Answer calls/queries accurately and consistently
  • Ensure customer details and communication with customers are accurately recorded on CRM system
  • Liaise with Maintenance operatives, sub-contractors, etc

Knowledge and skills:

  • Self-motivated
  • Confident with the ability to communicate
  • Organised and ability to prioritise
  • IT skills
  • Minimum 1 year experience working in the residential industry

To apply please submit your CV and our team will contact you.

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