0 Jobs

Job Shortlist

Apply to these jobs


Call me back

Quick send CV

I am currently recruiting for a Resident Liaison Officer on a temporary contract until October 2024. You will be working on a Social Housing Scheme which includes the installation of a sprinkler system, and a range of improved fire safety measures throughout.

Job Description

  • Understands the needs of the residents
  • Investigating and resolving all complaints
  • Facilitate communication and collaboration between departments, teams, or organisations
  • Act as a tenants advocate and representative to ensure their interests are represented and addressed
  • Identify and resolve any conflicts or issues that arise between different parties


  • Proven experience working as a RLO.
  • Strong verbal and written communication skills to effectively convey information, ideas, and instructions to different stakeholders.
  • Ability to establish and maintain positive relationships with diverse groups of people, including executives, managers, team members, and external partners.
  • Analytic mindset with the ability to identify problems, evaluate alternatives, and propose practical solutions.
  • Proficiency in negotiation and conflict resolution techniques to manage differing opinions and reach consensus.
  • Strong organisational skills to handle multiple tasks, prioritise responsibilities, and meet deadlines.
  • Ability to work effectively in cross-functional teams and facilitate collaboration among individuals with diverse backgrounds and perspectives.
  • Meticulousness in managing information, documentation, and communication to ensure accuracy and quality.
  • Flexibility to adapt to changing circumstances, priorities, and stakeholder's needs.

For more information, call Hayley on 0114 4366366.

Related jobs


PSR Solutions

Studio 1, Floor 19, Alpha Tower, Suffolk Street Queensway, Birmingham, B1 1TT

Head Office Stafford

PSR Solutions

Prospect House, Stafford Road, Penkridge, Stafford, ST18 9AB


PSR Solutions

3rd Floor, 38 Charterhouse Street, Barbican, London EC1M 6JH


PSR Solutions

2nd floor, 32 Eyre Street,
Sheffield, S1 4QZ


PSR Solutions

Frobisher House, Nelson Gate, Southampton, SO15 1GX


PSR Solutions Healthcare

Aire Valley Business Centre, Keighley, BD21 3BB