Tenant Liaison Officer

Tenant Liaison Officer
Contract
Wolverhampton
£18-£20 P/H Plus Mileage

The Client
My Client is a specialist within the social housing sector, delivering expertise for over 30 years, they are a power-house within design and build projects, property maintenance and a range of refurbishment services. Due to securing a lucrative long-term project, they are looking to recruit a temporary Tenant Liaison Officer for within the Wolverhampton area

The Role
You will be responsible for liaising with Tenants, Supervisors/Site Managers and the Client regarding access and programme of works for their Retrofit contract across Wolverhampton. Works will include EWI, replacement windows, re-roofing, loft insulation and kitchens and bathrooms

Responsibilities:
Liaising closely with Tenants & Scheme Manager regarding access and programme of works
Assisting and liaising with Site Managers, Supervisors and the Client
Contacting neighbourhood housing associations and establishing working relations
Visiting tenants and advising them on completion dates, process of works etc.
Attending/chairing tenant forum meetings/open days advising tenants of works being completed
Conducting surveys
Pre-entry visits to introduce the company & to advise tenants on works being completed
General admin - printing letters, updating files and trackers, arranging appointments etc.
Flexibility to travel to scattered properties

Qualifications & Experience
Must have previous experience of working as an TLO/RLO on social housing projects.
CSCS card desirable but not essential
Ability to manage own workload
Working to tight deadlines
Ability to work under pressure
Full UK Driving Licence
Own Transport

Benefits
Temp/Perm
The opportunity of working with a leading Social Housing Contractor, and a clear path to progression to move up within the business