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Customer Service Coordinator - Resi Developer - East London

  • Location: East London, London
  • Sector: Residential
  • Position: Aftercare Manager
  • Salary: £28000 - £30000 per annum
  • Job type: Permanent
  • Job reference: CC EL_1605032351
Job description

I'm currently assisting a leading residential developer in East London during their search for a Customer Service Coordinator.

The role will involve receiving and making calls to new homeowners, complaint handling, escalating queries and collaborating with relevant internal parties and external contractors to ensure that remedial works are carried out in a timely fashion and a high level of quality.

Excellent written and verbal communication skills are essential and candidates should have a demonstrable desire to deliver outstanding levels of customer service. This is a fast paced role and would suit someone who is organised and has a clear approach to problem solving.

Experience of working for a residential developer, main contractor or social housing contractor who focus on new build residential development is essential.

For further information, please apply today.

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