Registered Manager

Domiciliary Care Branch Manager
Location: Aylsham Area, Norfolk
Salary: c£42,500 per Annum + Bonus
Hours: Full Time

PSR Solutions is proud to be working in partnership with an award-winning and respected provider of high-quality domiciliary care services. We're seeking an experienced and driven Branch Manager to lead their brand-new home care branch and play a vital role in shaping its success from the ground up.

This is an exciting opportunity for a passionate care professional to take ownership of service delivery, grow the business, and lead a team committed to improving lives in the community.

Role Overview

As Branch Manager, you'll oversee the daily running of the service-ensuring quality care is delivered, care plans are effectively managed, and staff are supported to provide person-centred support that enables clients to live independently at home.

Key Responsibilities

• Lead the setup and day-to-day management of the new branch
• Recruit, train, and supervise care and office staff
• Ensure full compliance with CQC and industry regulations
• Coordinate care delivery, scheduling, and client intake
• Conduct client assessments and develop tailored care plans
• Build relationships with clients, families, and external partners
• Monitor KPIs and financial performance to drive growth and identify opportunities for business development
• Handle feedback and resolve issues to maintain high client satisfaction
• Represent the branch within the community and at local events
• Implement quality assurance measures and continuous improvement initiatives

Requirements

• Previous management experience within domiciliary care is essential
• NVQ Level 4/5 in Health & Social Care (or equivalent)
• Strong knowledge of CQC standards and regulations
• Excellent leadership, communication, and organisational skills
• Full UK driving licence

Benefits

• Excellent performance related bonus - you will be rewarded as the branch hours increase
• Comprehensive training programmed & career progression
• Employee Assistance & Blue Light Card Scheme

If you're a motivated care professional looking for a new challenge and the chance to lead a service from day one, we'd love to hear from you.

Apply today or get in touch with Shaheena @ PSR Solutions for a confidential discussion.

07946 503500