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Scheduler

  • Location: Birmingham, West Midlands
  • Sector: Residential
  • Position: Planner
  • Salary: £10.00 - £11.00 per hour
  • Job type: Contract
  • Job reference: SCHE02111_1558448074
This vacancy has now expired.
Job description

Due to expansion and securing numerous contracts within the Midlands, my client requires a scheduler to join theiir Responsive Team in Birmingham



THE COMPANY:

AS the UK's leading social housing maintenance provider following a 10 year appointment of a £100m contract by Midlands based housing provider. This contract will see my client deliver a programme of repairs, void refurbishments and planned maintenance across 16,000 homes within a number of cities and towns including: Birmingham, Wellingborough, Boston, Nottingham, Grimsby and Lincoln on behalf of the client

RESPONSIBILITIES:
  • Schedule works into operative diaries daily ensuring full and immediate attention is given to allocate work to operatives when they become free.
  • Check the system for emergencies and manage within a timely manner to ensure targets are meet
  • Respond to telephone variations by seeking approval from duty surveyor so operatives may continue on the site through to completion
  • Arrange inspections for supervisors
  • Provide a high quality service to our client on a face to face basis
  • Working within a team to achieve goals and targets achieving daily targets of a minimum of 60 allocations each day of new orders


THE CANDIDATE:

Ideally from a scheduler/call centre background or equivalent would be beneficial, with excellent communication skills and the ability to problem solve would be highly advantageous