Service Manager - Mental Health

Service Manager - Mental Health

Step Up/Step Down, Complex Needs, Community Rehab

Gloucester

Salary c£45K per Annum
Full Time - Permanent

PSR Healthcare are excited to partner with a forward-thinking, dynamic care provider in their search for a skilled Service Manager / Supported Housing Manager in Gloucester. Superb opportunities to join a company experiencing significant growth via organic development and strategic service expansion.

As their Mental Health Division continues to expand, our client is welcoming experienced and passionate Mental Health professionals to play a key role in shaping and delivering specialist support across:

• Step Up and Step Down Services
• Complex Needs Mental Health Care Homes
• Community-Based Rehabilitation Services
• Supported Housing for Adults with Mental Health Needs

Responsibilities:

As a key member of our leadership team, you will provide strategic oversight and operational management across mental health support services. This includes housing-focused support, safeguarding responsibilities, policy development, and performance leadership to ensure consistently high-quality, customer-centred service delivery.

• Provide strong leadership and effective people management across multi-disciplinary teams
• Develop, implement, and review policies, procedures, and strategic plans to align with overall service goals
• Deliver a high-quality housing management service, ensuring safe and secure environments for service users
• Act as the lead officer for Safeguarding Adults, managing referrals and coordinating appropriate responses
• Build strong, effective relationships with residents, families, partner agencies, and external stakeholders
• Champion customer involvement, shaping services based on feedback and promoting co-production
• Monitor and report on KPIs and benchmarking data, embedding quality assurance and continuous improvement
• Ensure all services comply with Council and organisational policies and represent the service externally, promoting the organisation's vision and values

Experience

• Experience managing Step Up/Step Down services, complex MH needs, and supported housing
• Proven leadership in mental health service delivery and housing management
• Excellent communication, strategic thinking, and people management skills
• Strong understanding of housing and community services frameworks

Benefits

• An ambitious and values-led organisation offering the encouragement and support to drive your own career development
• Competitive salary and benefits package
• Empowering culture focused on innovation and wellbeing

For a confidential conversation or to apply, contact Shaheena @ PSR Solutions Healthcare or submit your application online.

07946 503500