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Tenant Liaison Officer

  • Location: Northamptonshire
  • Sector: Building
  • Position: Tenant Liaison Officer
  • Salary: £13.50 - £16.50 per hour
  • Job type: Contract
  • Job reference: DSA77_1533309076
Job description

Due to securing a multi-million pound decent homes framework within Northampton, my client is now looking for a Tenant Liaison officer to join the existing team

My client is looking for someone to work closely with both customers and colleagues to facilitate our exciting regeneration programme.

If you have excellent communication and negotiation and organisational skills, are great with people and have a good understanding of housing law, tenancies and welfare reform - this could be the ideal role for you.
  • Consulting with customers about regeneration projects, working closely with other colleagues, partners and stakeholders as necessary across our geography
  • Able to work within legislation and local guidelines to do the right thing for our customers individual circumstances
  • Using a variety of media to communicate with customers about regeneration and improvement proposals
  • The point of contact to deal with and resolve customer queries or concerns around regeneration
  • Facilitating arrangements for rehousing or decants as necessary including (when necessary) the administration of compensation.
  • Helping to prepare and run public meetings and displays