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Tenant Liaison Officer

  • Location: Leicestershire
  • Sector: Residential
  • Position: Tenant Liaison Officer
  • Salary: £12 - £15 per hour
  • Job type: Contract
  • Job reference: LE763783_1565856078
This vacancy has now expired.
Job description

The Client
My Client is a leading provider of regeneration services in the UK - covering everything from community regeneration and refurbishment to repairs; maintenance and housing development. Due to managing an increased amount of properties, they are looking to recruit a Tenant Liaison Officer covering the Leicester & Northampton regions.

The Role
You will be responsible for liaising with Tenants, Supervisors/Site Managers and the Client regarding access and programme of works for kitchen and bathroom replacements in domestic properties.

Responsibilities:

  • Liaising closely with Tenants & Scheme Manager regarding access and programme of works
  • Assisting and liaising with Site Managers, Supervisors and the Client
  • Contacting neighbourhood housing associations and establishing working relations
  • Visiting tenants and advising them on completion dates, colour schemes etc.
  • Attending & chairing tenant forum meetings and open days to advise tenants of works being completed
  • Conducting surveys
  • Pre-entry visits to introduce the company & to advise tenants on works being completed
  • General administration including printing letters, updating files and trackers, arranging appointments etc.
  • Helping tenants to move furniture etc.

Qualifications & Experience

  • Must have a minimum of 1 year's previous experience of working as an RLO/TLO on social housing projects
  • Must have a CSCS card

The Benefits

  • Minimum 5 months fixed term contract with a possible extension for the right candidate
  • The opportunity of working with a leading Social Housing Contractor